Refund & Return Policy

At Thakur Farms, we take great pride in our legacy of providing pure, organic products. Since our products are perishable food items, we have a specific policy to ensure fairness and quality.

  • Eligibility for Returns: If you receive a damaged jar or the wrong item, please notify us within 24 hours of delivery.
  • Damaged or Leaking Items: In the rare event that your Achar or Ghee jar arrives broken or leaking, we will provide a replacement or a refund once you share a photo of the damaged package.
  • Change of Mind: Due to the nature of organic food products and hygiene standards, we cannot accept returns for items that have been opened or are returned simply due to a change of preference.
  • Process: To initiate a return or refund, please reach out to our team with your order details.

How to Contact Us

If you experience any issues with your order being shipped across Pakistan, please connect with us immediately: